This is only my second time flying on Asiana Airlines and second time passing through Incheon. The first time was 14 years earlier in 2004 and proved to be so traumatizing that I vowed never to return to the Korean peninsula ever again.
Let me first take you back to 2004 when a couple of young, happy-go-lucky chappies landed in Seoul on a stopover from Tokyo to Sydney. I was living in Tokyo at the time and flying back home for a holiday with my friend Shinya. My choice of flying Asiana back then, like today, was purely financial: It was the cheapest airline flying that route. Nevertheless, I decided to embrace this opportunity to stopover in Seoul and have my first experience of Korean culture. I booked a hotel in Myeongdong online. Everything was set and so off we went.
After a short flight to Incheon and then a bus ride into the city, we arrived at our hotel in Myeongdong, the so-called “Shibuya” of Seoul. No doubt a lot has changed in 14 years, but back then, clearly the person who drew the Shibuya comparison was using strong hallucinogenic drugs. Like the rest of Seoul, it didn’t have immediate aesthetic appeal. Unphased by our grim surroundings however, we proceeded to check in to the hotel, only to be greeted by the three hotel receptionists from hell, who had obviously misunderstood “hospitality” industry for “hostility” industry. They were clearly not as enthused by our presence in their hotel as we were about our holiday and embarked on a thirty minute passive aggressive dialogue (emphasis on the word “aggressive”) about why we wouldn’t be happy in their hotel. They obviously did not want us there, but didn’t have the courage to straight out say it. Although we did manage to stay at their hotel in the end, the damage had been done and I was scarred for life. As far as I was concerned, all Koreans were horrible. The final nail was hammered in the coffin of Korean hope when some years later I was working for a Korean employer who managed to cheat me and all the other staff while playing the victim himself.
Fast forward to 2018: I’m flying Sydney to Istanbul on Asiana Airlines with a one night stopover at the Best Western Premier Hotel Incheon Airport. A lot was riding on this: this was to be a return to the past and an undoing of the past. It was up to the Best Western Incheon to right the wrongs of their Myeondong predecessors.
The flight on Asiana Airlines was fine and we arrived at Incheon at about 8 pm after a ten hour flight. Five minutes in a shuttle bus later, I arrived at my hotel, the Best Western Premier Incheon. Much to my surprise (and relief) I was greeted at reception by extremely friendly, smiling and welcoming hotel staff who this time had clearly received the memo about “hospitality not hostility”. The room was comfortable, the shower was hot, the Wi-Fi was strong … and the staff were pleasant! Wow… winning!
After a good night’s rest, I got up, had breakfast, hopped back on the shuttle bus and arrived back at Incheon airport. I proceeded to the baggage drop-off area only to become alarmed by the realisation that I had left my suitcase on the bus. Despite all the yoga that I do, it didn’t count for a thing in this moment and I rapidly went into meltdown and turned into a hysterical screaming maniac. I ran out to the street but couldn’t see my beautiful purple case anywhere. I jumped in the first taxi and went straight back to the hotel. I raced into reception and in blurted out, “I left my case on the bus and now it’s gone… I can’t find it anywhere!!! Help me!!” Sensing my panic and desperation, the two hotel receptionists mobilized into action like two superheroes, Batman and Robin. Robin got straight onto his mobile phone and started calling all the shuttle bus drivers while Batman whisked me out the back to the Batmobile and we zoomed back to the airport. We located the shuttle bus in question but shockingly, there was purple bag in the luggage hold. Back into the Batmobile and after a sweaty 15 minute loop around Incheon, we managed to locate the purple beauty on the side of the road. Thank God it was Korea because in Europe or the Americas, an unattended bag outside an airport would have brought in the federal police and the bomb squad. Thankfully though, the Koreans weren’t concerned. Suitcase in hand, I expressed my gratitude to Batman and I was ready for the next leg of the journey: Non-stop to Istanbul!